FAQs

Drums are typically dispatched within 48 hours from placing your order. They will be sent with our preferred delivery company and should arrive within 48 hours. A tracking reference will be provided once dispatched.

We have the ability to send drums next day and in some circumstances same day. Please call 03333 442360 in advance of placing an order for this service.

All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation 8 of The Distance Selling Regulations.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract or requested a refund.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancelation.

To maintain our low prices, we prefer orders to be placed online. However, we do accept under certain circumstances a phone call is required to place an order.

*A surcharge for orders less than £100 may apply.

Please call the office and we can help you with this.

All drums, unless otherwise specified, will be sprayed Oxford blue or black. For orders of 4 or more drums, we have other colours available. Grey, red, green and yellow.

*This does not apply to BBQ or smoker drums, these are bare metal drums.

Unfortunately our workshop and spraying facilities are limited to the colours stated above. If you require professional/specific colours, we recommend that you use a local body shop or spraying professional.

For orders of 100+ drums, we can offer bespoke colour and decal options.

For orders of 30+ drums, please call our sales office on 03333 442360 to discuss discount.

Reconditioned drums follow a process of outside and inside cleaning. Major dents and scuffs are beaten out. Once dry, the drums are then resprayed. Blemishes and small scuffs can occur during distribution and transit.

Although every effort is made to clean and sanitise our reconditioned drums, we would not recommend storing or transporting food stuffs.

The outside dimensions of a 200-litre drum are typically 584mm diameter at the top or bottom rim, 597mm diameter at the chines (ridges around drum), and 876mm height. 

*Our reconditioned barrels can vary by 30mm of these tolerances.

Unless otherwise specified, all of our metal drums are made from a mild steel. Exposed mild steel, by nature, will exhibit rust. New drums are typically made with 1.2mm mild steel, although trade bespoke orders of 100+ can specify grades of steel required.

Our core business is selling and reconditioning drums. We do have relationships with companies who specialise in this and are happy to recommend them.

Many online forums suggest that if a bare metal drum is being used as a smoker or BBQ, they are seasoned and painted with a high temperature paint available from most DIY stores.

Tight head drums, also known as closed head, have a secured, non-removable top and bottom and are typically used with lower viscosity liquids. Access to a tight head drum typically is via a 2″ and 3/4″ bung opening in the top of the container.

Open top drums, also known as clip top drums, have a fully removable lid secured with a clip lock closure. Open top drums make it easier to work with solids and thicker liquids (oils, absorbents, syrups, glues, etc.) and are typically used in situations where frequent addition or extraction of the contents occurs.

UN approved packaging is a term used for packaging that has been built, tested, and certified to carry liquid or solid dangerous materials. This is a unified means to ensure dangerous materials are transported safely. This involves testing the packaging to ensure its suitability for the carriage of certain dangerous goods. Such packagings are often referred to as “type-approved” or “UN certified”.